North Hampshire Urgent Care

Providing NHS Same Day Care and NHS Talking Therapies

NHUC is a not-for-profit community benefit society committed to serving our community as an NHS healthcare provider, employer and a partner in the health and care sector.

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Our Services

NHUC provides high quality NHS primary care and talking therapies for our local communities across North and North East Hampshire, Farnham and Surrey Heath. We help local people to live better by providing the services they need in a way that makes a difference. We are known for our commitment to collaboration and innovation.

Please note there is no direct access to our urgent primary care services through this website. Please call NHS 111 or access via https://111.nhs.uk/

Same Day Care operates 24/7 to provide a range of primary care services. We work with NHS 111, local hospitals and GP practices to deliver services that help to get you back to your best.

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TalkPlus is a high achieving NHS Talking Therapies Service for people in North East Hampshire and Farnham. We offer a core service focused on evidence-based therapy.

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In need of Urgent Care or in an Emergency?

Feeling ill?

Our Sites

Our Same Day Care and TalkPlus services are based across six community locations.

View all sites

Compassionate.

Responsive.

Adaptable.

Working together to help our communities live well.

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Our values,
in your SHOES

Safe
Honest
Open
Effective
Supportive
Find out more about our values

Patient Experience

Hearing from patients and their families or carers is key to helping us improve our service. If something wasn’t right for you, please let us know so we can investigate the issue. Equally, we would love to know if you received great care so we can let our teams know.

Feedback on our services
90%

Same Day Care

Patient Satisfaction September 2024
Overall, how was your experience of our service?
Good/Very Good: 90%

93%

TalkPlus

Patient Experience September 2024
Did you get the help that
mattered to you?
At all times/most of the time: 93%

“My therapist was very compassionate and understanding, and I felt he was very invested in my welfare and journey to a more positive place.”

“Truly fantastic! I just wish to thank everyone concerned for all their amazing advice and just how easy the process was for me…I personally had a fast and responsive and amazingly professional service…I am so happy with my service that I have been singing your praises, many thanks.”

“If an excellent box was in the questionnaire, I would have ticked that. The best service I have received, thank you”

Working with us…

Without doubt, our biggest asset is our people, who together achieve extraordinary things for our communities. We are committed to being a great employer and in 2023, 99% of our people told us they would recommend NHUC as a place to work.

It is our intention to provide our people with an environment that fosters teamwork and learning and where everyone is supported to grow and develop. We offer a fantastic variety of roles across our Same Day Care, TalkPlus and Corporate teams.

Discover more about our opportunities

What we’ve been up to