In need of Urgent Care or in an Emergency?
Integrated Urgent Care
Our clinical assessment service provides clinical support to patients 24 hours a day, 365 days a year. Our experienced multidisciplinary primary care teams receive direct referrals from NHS 111 and provide remote and face-to-face consultations, as well as home visiting services. As part of this, we also assess patients referred to ED by 111 and, when suitable, offer alternative care based on clinical need.
We have two Integrated Primary Care Centres for face-to-face consultations, located at Hook Surgery and Farnborough Centre for Health. Our fully equipped home visiting vehicle fleet is based at these locations.

Farnborough Centre for Health
Apollo Rise, Southwood Business Park, Farnborough, GU14 0NP
Services available at this location:
Same Day Integrated Urgent CareAppointments only available via NHS 111 during out of hours
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Hook Surgery
Hook Surgery, Reading Road, Hook RG27 9ED
Services available at this location:
Same Day Integrated Urgent CareAppointments only available via NHS 111 during out of hours
View on mapUrgent Treatment Centres
NHUC Same Day Care works in partnership with our local hospitals to provide Urgent Treatment Centres (UTCs) at Basingstoke & North Hampshire Hospital and at Frimley Park Hospital. Operating 12 hours a day and seven days a week, the UTCs are in place to support our local populations and improve their experience of accessing urgent care. They also help to relieve pressure on Emergency Departments and hospitals more widely by reducing unnecessary admissions.
Both UTCs will see patients booked in via NHS 111 and walk-ins assessed at the Emergency Department. NHUC Same Day Care provides the urgent primary care minor illness service at each UTC, with colleagues from the hospitals providing treatment for injuries.

Basingstoke Urgent Treatment Centre
Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, Hampshire RG24 9NA
Services available at this location:
Urgent Treatment CentresRoutine opening hours: 10:00-22:00
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Frimley Urgent Treatment Centre
Frimley Park Hospital, Portsmouth Road, Camberley GU16 7UJ
Services available at this location:
Urgent Treatment CentresRoutine opening hours: 10:00-22:00
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VirtualCare@Home
Our award-wining Virtual Care at Home service operates seven days a week to remotely monitor patients over the age of eighteen with the following respiratory conditions:
- COVID-19
- Asthma
- Chronic Obstructive Pulmonary Disease (COPD)
- Acute Respiratory Infection
The service is in place to help you remain at home while you recover and identify early if you need any further clinical support.
Patients can be referred via their own GP practice, NHS 111, Hampshire Hospitals NHS Foundation Trust’s hospital and Urgent Community Response Team.
GP Enhanced Access
We work closely with local GP practices to provide clinics for routine, pre-booked appointments at weekends that may be more convenient for you. We offer a face-to-face clinic which is based at Farnborough Centre for Health, as well as several remote consultation clinics. We have full access to your electronic patient record to provide you with a safer and more effective service. These services are accessed via your GP Practice.
Community Services
We recognise that providing care in our communities can make a real difference for local people. Our teams provide a seasonal flu response for local residential and nursing homes, as well as medical cover for a number of local community hospitals and hospices out-of-hours.